Members want to be welcomed, not necessarily onboarded
This article delves into the pivotal role of member onboarding. It highlights the significance of making a strong first impression and how it lays the foundation for a member's journey. The article discusses various strategies like personalised email series, welcome videos, and mentorship initiatives for effective onboarding. It also emphasises the ongoing nature of onboarding, advocating for regular check-ins to keep engagement high. Feedback collection is stressed as a valuable tool for refining the process.
How to understand member engagement and improve it
This article explores the essence of member engagement and what it means for your community. It defines engagement as a personal connection within a shared community, emphasising effective communication and shared values. The challenges of competition, disconnected purpose, and digital platforms are discussed. Strategies for enhancing engagement include digital content, personalised experiences, and networking events. Measurement methods and the importance of surveys are highlighted. The article provides actionable insights to help you create lasting community connections.
A list of articles, blogs, guides and books that provide valuable insights into the world of community management and building.These resources cover topics such as defining your community's purpose, engaging early members, creating a sense of belonging measuring success. Use this content to gain practical tips and examples, as well as tools and templates to help you create and grow their communities.